Customer Care

Find the information you need before or after placing an order.

Choose a topic below, or contact us for help with your specific order or product.

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Choose the information you need

Select a topic to find the relevant information about an order, product, or purchase.

Shipping Information Order processing, shipping details, tracking, and help with delivery.
Returns and Exchanges What to check before requesting a return, exchange, or help with an item.
Sizing Information Understand measurements, compare fit information, and ask for sizing help.
Product Care Find the right care instructions for the piece you own.

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For an existing order, include the order number and the email address used during checkout.

Rooted in a personal story. Made part of yours. INTL Bean is apparel with its own identity—and room for your own.

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Customer Care

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Questions about sizing, an order, shipping, or returns?